Shipping policy
Bestie Nail Co Shipping Policy
Thank you for choosing Bestie Nail Co! This Shipping Policy outlines important information regarding the shipping and delivery of our products. By placing an order with us, you agree to the terms and conditions specified in this policy.
1. Order Processing and Shipping Times
1.1. Processing Time
Orders are typically processed within 3 business days after payment is received. Processing times may vary based on product availability and order volume.
1.2. Shipping Time
Shipping times may vary depending on your location and the shipping method selected during checkout. Estimated shipping times will be provided during the checkout process. Please note that these are estimates and not guarantees of delivery times.
2. Shipping Methods
We offer the following shipping methods:
2.1. Standard Shipping
Standard shipping is the default shipping method. It typically takes 1-7 business days for domestic orders and 20 business days for international orders to arrive after processing.
3. Shipping Rates
Shipping rates are based on the weight of your order, the shipping method selected, and your location. Shipping costs will be calculated and displayed during the checkout process.
4. Shipping Restrictions
4.1. Domestic Shipping
We offer domestic shipping within South Africa. Please ensure that your shipping address is accurate and complete to avoid delays or delivery issues.
4.2. International Shipping
We offer international shipping to select countries. Please check the list of eligible countries during the checkout process. International customers are responsible for any customs duties or import taxes that may apply.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status and location of your shipment.
6. Shipping Delays
While we make every effort to ensure timely delivery, we are not responsible for shipping delays caused by factors beyond our control, such as weather conditions, customs processing, or carrier disruptions.
7. Delivery Issues
If you experience any issues with the delivery of your order, please contact our customer support team at hello@bestienail.co.za for assistance. We will work diligently to resolve any problems.
8. Change of Shipping Address
To request a change to your shipping address after your order has been placed, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but changes may not be possible once your order has been shipped.
9. Contact Us
If you have any questions or concerns regarding our Shipping Policy, please contact us at hello@bestienail.co.za.
Last updated: 05/09/2023